5 Tips for Securing Your VoIP Phone System

Voice over internet protocol (VoIP) phone systems use the internet to make efficient phone calls, but, without proper security, they can leave your office network vulnerable. At Ashby Communications, we offer 24/7 monitoring of our secure phone systems in order to identify and resolve possible issues. However, there are still a few steps that you can take to make your VoIP phone system even more secure.

How to Secure Your VoIP Phone System

1. Control Access

You can set up your VoIP business phone system to require a username and password to allow access only to authorized users. You can also set the system to only allow certain types of calls, depending on who is making the call and which phone they use. Additionally, on-premises VoIP phones have the option to require two-factor authentication for added security.

2. Educate Your Users

Establish your security policies and share them with your employees. If your business hosts remote employees, you should create a policy with specific guidelines for telecommuters to follow.

If your VoIP phones require authorized access, make sure that your employees know that they must never share their login information with anyone. In fact, no passwords of any kind should be shared over business phones due to the risk of eavesdropping by hackers.

3. Use a Firewall

At Ashby Communications, we safely store cloud-based VoIP phone system servers in our secure data centers. This allows for routine maintenance and strong security. However, on-premises VoIP phone systems are more vulnerable to unauthorized activity.

To strengthen your on-premise phone security, install a firewall so that you can track all authorized and unauthorized phone traffic. That way, you’ll be able to identify and flag any suspicious activity.

4. Use Encryption

Without encryption, hackers can easily eavesdrop on phone calls and steal sensitive information. An encrypted VoIP phone scrambles the voice data so that a hacker cannot retrieve it with an eavesdropping device. Make sure all of your business VoIP phones are securely encrypted.

You can also invest in a virtual private network (VPN) for your remote employees to make sure their connection is extra secure. A VPN creates a closed network that adds another layer of encryption to all your VoIP phone calls.

5. Install Updates

Finally, a simple way of maintaining VoIP security is to keep up with your phone system’s updates. Technology is always evolving, and regular device updates mean you can use an older system for longer before you need to upgrade to a newer model.

Updates allow your system to make necessary improvements to the firmware and resolve certain security issues. Failing to update puts your VoIP phone security at risk and can cause your system to stop working properly. Always install updates as soon as they become available.

Secure VoIP Phone Systems in California

At Ashby Communications in Sacramento, we supply VoIP business phone systems that are secure and reliable. By combining the tips above with our secure phone systems, you will be able to safely make phone calls with peace of mind. Let us help you build a strong business phone network — call 916-960-0701 today to learn more.