If you want to make the switch but are worried about how to set up a VoIP phone system, Ashby Communications can help. We offer several types of VoIP phone systems that are simple to install and set up. Whether you’re a small business owner or part of a large enterprise, VoIP phone system setup can be even easier with the right preparation.
VoIP stands for Voice over Internet Protocol, meaning that it uses an internet connection to place phone calls. Before you invest in a VoIP phone system for your office, it is important to first find out if your network will be able to support it.
If you use a VoIP phone system over a poor internet connection, you risk more dropped calls and lower quality. Before you switch to a VoIP business phone system, you should test your internet connection to make sure it is fast and reliable enough for VoIP, especially if you have a lot of active lines.
You don’t want to end up with too few phone lines or pay for more phone lines than you need. Determine your communication needs ahead of time by establishing how many users will require phone lines and whether or not they will need headphones and their own extensions.
Next, you’ll need to determine which features are essential to your business operations. For instance, phones that include features such as auto-attendant, virtual answering, conference calling, and other efficient call-routing features can streamline productivity.
When setting up your VoIP phone system, one of the first things you will need to do is activate your business phone number. If your business already has an existing number, you can easily port it to the VoIP system or opt to choose an available local, toll-free, or vanity number.
If you have already established your number of users and their needs, then your users should already have their phones and equipment ready. For extra security, you can have each user create their own login credentials and determine which features you will permit them to use.
With your users and phone number ready, you can now assign extensions and configure other important settings. You will want to set up your voicemail and call-forwarding services as soon as possible so that you won’t miss any calls.
Next, you will need to test your phone lines to make sure they are working properly. Make test calls to ensure that phone calls are clear, stable, and consistent. Testing the new VoIP phone lines at a time while there is network congestion will help you find out how your phones hold up under heavy internet use.
Finally, with your new VoIP phone system fully set up, it is time to train your employees. It’s important to educate your employees on how to use VoIP features so they can get the most out of the new system and contribute to efficient productivity.
Ashby Communications has been selling, servicing, and installing business phone systems for over 30 years in the Sacramento area. We offer a wide variety of VoIP phones and systems to suit all your business needs. For assistance or to learn more about how we can help you set up a VoIP phone system, call 916-960-0701 today.
With so many available features and functions, selecting the right business phone system can feel a bit overwhelming. Ashby Communications aims to make finding the right system for your business as simple as possible. Before choosing a new phone system for your business, you should consider these eight important features.
Voice over internet protocol (VoIP) phone systems use the internet to make efficient phone calls, but, without proper security, they can leave your office network vulnerable. At Ashby Communications, we offer 24/7 monitoring of our secure phone systems in order to identify and resolve possible issues. However, there are still a few steps that you can take to make your VoIP phone system even more secure.